Privacy Policy

Processing of your personal information (meaning, any information which may potentially allow your identification with reasonable means; hereinafter “Personal Information”) is necessary for the performance of our contractual obligations towards you and providing you with our services, to protect our legitimate interests and for compliance with legal and financial regulatory obligations to which we are subject.

When you use our website, we can collect your Personal Information such as:

Your contact information required when you want to connect with us. In this case you have to fill in the proper fields with your name, E-mail (both are required) and Phone number.

Our system also tracks and collects all the information, which we receive when you surf on our website, namely your access date & time, device identification, operating system, IP address, browser type and version. We can obtain above mentioned data directly or using third party services.

Be noticed that Paycross does not collect any information you can be identified with without your permission.

We may also perform further background checks on you and request any relevant documentation from you for any reason related to your use of the Services and/or as supporting evidence for any information, you provide. You acknowledge that in order to conduct verification process and/or background checks, we may perform inquiries, directly or indirectly through third party service providers in the attempt to prevent misidentification, fraud, suspicious activity, money laundering or any other forbidden activity, and may take actions with respect to the outcome of such inquiries, as we deem necessary. You hereby provide us with your authorization for such inquiries, including with respect to a query of your account information.

Provision of Services – we will use the Personal Information you provide us for the provision and improvement of our services to you, such as to offer you financial products you might be interested in from our third-party vendors.

Marketing purposes – we may use your Personal Information (such as your email address or phone number). For example, by subscribing to our newsletter you will receive tips and announcements straight to your email account. We may also send you promotional material concerning our services or our partners' services (which we believe may interest you). You may choose not to receive our promotional or marketing emails (all or any part thereof) by clicking on the “unsubscribe” link in the emails that you receive from us. Please note that even if you unsubscribe from our marketing materials, we may continue to send you service-related updates and notifications, or reply to your queries and feedback you provide us.

Analytics, surveys and research - we are always trying to improve our services and think of new and exciting features for our users. From time to time, we may conduct surveys or test features, and analyze the information we have to develop, evaluate and improve these features.

Protecting our interests - we use your Personal Information when we believe it’s necessary in order to take precautions against liabilities, investigate and defend ourselves against any third-party claims or allegations, investigate and protect ourselves from fraud, protect the security or integrity of our services and protect our rights and property, including our users and/or partners.

Enforcing of policies - we use your Personal Information in order to enforce our policies, including but limited to our Terms and Conditions.

Compliance with legal and regulatory requirements - we also use your Personal Information to investigate violations and prevent money laundering and perform due-diligence checks, and as required by law, regulation or other governmental authority, or to comply with a subpoena or similar legal process.

You may request to:

Receive confirmation as to whether or not personal information concerning you is being processed, and access your stored personal information, together with supplementary information.

Receive a copy of personal information you directly volunteer to us in a structured, commonly used and machine-readable format.

Request rectification of your personal information that is in our control.

Request erasure of your personal information.

Object to the processing of personal information by us.

Request to restrict processing of your personal information by us.

Lodge a complaint with a supervisory authority.

However, please note that these rights are not absolute, and may be subject to our own legitimate interests and regulatory requirements.

Paycross implemented security measures to comply with accepted international security standards. All transactions made via our Payment Gateway Service are carried out in the private network. Our platforms are PCI level 1 certified, which are required in order to carry on payment services.

Our platform also uses SSL or TLS encryption for security reasons and for the protection of confidential content transmission when you send us requests. In your web browser’s address bar you can find an encrypted connection when “http://” changes to “https://” and the lock icon is displayed there. You can be sure that there will not be your Personal Data leaking to the third parties if SSL or TLS is enabled.

All the documents and Text Data provided by the Customers to Paycross during the Registration and KYC/DD are stored encrypted;

Paycross keeps records about data processing, including data categories, the group of data subjects, the purpose of the processing and the data recipients;

Paycross provides full guide of data processing and required documents. Please, check the details of the present Privacy Policy and AML Policy;

We will retain your Personal Information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. Under applicable regulations, we will keep records containing client personal data, trading information, account opening documents, communications and anything else as required by applicable laws and regulations.

This Privacy Policy is subject to changes from time to time, in our sole discretion. The most current version will always be posted on our website (as reflected in the “Last Updated” heading). You are advised to check for updates regularly. In the event of material changes, we will provide you with a notice. By continuing to access or use our services after any revisions become effective, you agree to be bound by the updated Privacy Policy.

Since the moment you access Pay-cross.com all the information regarding your surfing on the site is recorded by our systems that help us to improve the interface and make it more user friendly as well as to analyze how our site is used. All collected information is anonymous and can be used by us only in order to make site more functional and add an interesting content. The data we receive from you is called a Cookie file.

When you surf on the Internet - our website (or any other site you visit) sends to your browser a little text file called “Cookie”, which is stored on the device you use. It is possible to use Cookies in various ways, but generally, they are used to store the information about your internet activity.

In your first Pay-cross.com access, there will appear a pop-up window asking about the Cookies acceptance. From our side, we recommend you to accept it since we can improve Website Navigation and User Experience more comfortable. Be advised about many options you will not be able to use in case you decline the Cookies.

Cookies have an option of auto deletion after several months have passed (time period may differ), but they are automatically updated each time you return to the Website.